12 April 2013

Exchange 2010 Service Notice: Exchange 2010 Customers on WEST servers may get disconnected from Exchange, and experience mail delays

Dear Customers,

The Exchange Cloud Server Team has issued the following Service Notice:

Service(s) Impacted:
Exchange

Exchange 2010 Customers on WEST servers may get disconnected from Exchange, and experience mail delays

Summary of issue:
Update: Exchange domains 21 through 28 are up and running. We are still working on getting part of domain 29 back online.

Business Impact:
Some users on west029 may experience sporadic disconnects with all clients as well as incoming and outgoing mail delays. Users on domains west021-west028 should now be able to use services as normal.

Technical Details:
The Exchange Cloud Sever system administrators are actively working on fixing the issue with west029 database, we will continue to provide updates as they become available.
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