06 March 2013

Singapore: Careers

We are looking for suitable candidates to fill in these openings:

Contact hr@vdomainhost.com for career openings.

Customer Support Consultant (10 openings)

The successful candidates for this job must demonstrate exceptional customer service and troubleshooting skills. You must be very patient and have the ability to listen and generate technically sound solutions on-the-fly.

  • Provide technical support to customers via email and other communication means.
  • Managing customer support requests.
  • Experience with Linux and providing technical support to people using it. All skill levels.
  • Experience with Linux and all its subsystems (Apache, BIND, MySQL, PHP, Exim, Courier and many more).
  • Experience with broad set of web hosting topics.
  • Understanding of sales and able to handle tickets that involve both support and subtle sales pitches.
  • Good interpersonal and communications skill with customer-oriented mindset.
  • Profound knowledge of Apache and Linux web servers.
  • Ability to work independently with minimum supervision.
  • Ability to work under fast-paced environment.
  • Working Hours: Mon-Fri, 7AM to 7PM (Shift 1), 7PM to 7AM (Shift 2)
Qualification: Diploma in I.T.
2-3 years Working experience with Linux server administration, preferably in data centres.
Remuneration: Remuneration depends on working experience, minimum starting pay is SGD 1,800 per month with night shift allowance when applicable.

Solution Consultant (10 openings)

The successful candidates for this job must demonstrate exceptional customer service and interpersonal skills. You must be proactive and have the ability to generate new sales leads.

  • Develop sales plans to introduce products in new markets.
  • Proactive in lobbying and generating sales.
  • Develop and foster good relationships with existing / potential clients.
  • Experience with broad set of web hosting topics.
  • Good interpersonal and communications skill with customer-oriented mindset.
  • Ability to work independently with minimum supervision and a good team player.
  • Ability to work under fast-paced environment.
  • Keep up to date on competitors products, services and pricing
  • For Customer Support Consultant position, applicants should possess:

For Solution Consultant position, applicants should possess:
  • Qualification: Diploma with at least 2 years experience of Sales in the IT Industry
  • Good product knowledge of web hosting and I.T Industry.
  • Good command of spoken and written English
  • Ability to generate new sales.
  • Ability to meet monthly sales target.
  • Proven track records of sales.
  • Excellent interpersonal and communication skills with high energy level as well as strong self motivational drive.
  • 1-2 years Working experience with I.T services and telemarketing experience.

Remuneration: Remuneration depends on working experience, earn up to $10,000 to $20,000 a month with performance bonus when applicable.

No hiring agencies or outsourced support companies please.

To apply, please send a cover letter, resume, and references to hr@vdomainhost.com. Your cover letter does NOT have to be extensive, but it should tell us something about you and what sets you apart from the rest of the qualified candidates. Please include your salary requirements and availability in your cover letter or email. Only selected applicants that adhere to these instructions will be contacted as it is indicative of the applicant's ability to read, comprehend, and follow instructions. No phone calls please.

Venture Domain Hosting is an equal opportunity employer.
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