19 June 2010

We are looking for exceptional people.

Venture Domain Hosting is on the hunt for some very exceptional and talented people. If you're looking for a challenging and dynamic career in the web hosting industry, Venture Domain Hosting is the company for you.

Open Positions

Customer Support Consultant (10 openings)

The successful candidates for this job must demonstrate exceptional customer service and troubleshooting skills. You must be very patient and have the ability to listen and generate technically sound solutions on-the-fly.

  • Provide technical support to customers via email and other communication means.
  • Managing customer support requests.
  • Experience with Linux and providing technical support to people using it. All skill levels.
  • Experience with Linux and all its subsystems (Apache, BIND, MySQL, PHP, Exim, Courier and many more).
  • Experience with broad set of web hosting topics.
  • Understanding of sales and able to handle tickets that involve both support and subtle sales pitches.
  • Good interpersonal and communications skill with customer-oriented mindset.
  • Profound knowledge of Apache and Linux web servers.
  • Ability to work independently with minimum supervision.
  • Ability to work under fast-paced environment.
  • Working Hours: Mon-Fri, 10AM to 6PM (Shift 1), 6PM to 2AM (Shift 2), 2AM to 10AM (Shift 3).

All applicants should possess:

  • Qualification: Diploma in I.T.
  • 2-3 years Working experience with Linux server administration, preferably in data centres.
Remuneration: Remuneration depends on working experience, minimum starting pay is SGD 1,800 per month with night shift allowance when applicable.

No hiring agencies or outsourced support companies please.

To apply, please send a cover letter, resume, and references to
careers@vdomainhost.com. Your cover letter does NOT have to be extensive, but it should tell us something about you and what sets you apart from the rest of the qualified candidates. Please include your salary requirements and availability in your cover letter or email. Only selected applicants that adhere to these instructions will be contacted as it is indicative of the applicant's ability to read, comprehend, and follow instructions. No phone calls please.

Venture Domain Hosting is an equal opportunity employer.
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